Tech support has a reputation problem, and it is earned. Here is where this business stands on the three things worth knowing up front.
Brandon Ruiz owns the business and does the work. Not a call centre, not a dispatcher, not an offshore queue — one local technician who gives you a name and comes to you. Mobile and remote only, no storefront to visit.
Diagnosis is $99, and it is waived when you go ahead with the repair. You get a clear quote before any work starts, so nothing on the invoice is a surprise.
We are an independent service provider. We are not Microsoft, Apple, Dell, HP or Lenovo, and we are not authorised by them — we just fix the equipment they make.
5.0 stars across 43 public reviews · Mon–Sat 6AM–6PM · After-hours emergency available
Lost important files? Hard drive not recognized? Don't panic — data recovery is often possible even when it seems hopeless. I provide professional data recovery services to retrieve your valuable photos, documents, and files.
Data loss happens for many reasons: drive failure, accidental deletion, corruption, virus damage, or physical damage. The key is acting quickly and correctly — wrong recovery attempts can make data permanently unrecoverable.
My straightforward process ensures quality results every time.
I assess your storage device to determine the type and extent of data loss. This tells us what recovery methods are possible and likely success rates.
Using professional recovery tools and techniques, I attempt to retrieve your files. For logical failures (deletion, corruption), success rates are high.
Recovered files are verified to ensure they're intact and usable. I provide a list of what was recovered before finalizing.
Recovered files are transferred to a new, healthy storage device. I can also set up a backup system to prevent future data loss.
No hidden fees. You know exactly what you're paying before work begins.
| Service | Price |
|---|---|
| Data Recovery Evaluation(Applied to recovery cost) | $99 |
| Logical Recovery (deleted files, corruption) | $99–$299 |
| Hard Drive Recovery (failing drive) | $199–$499 |
| SSD Recovery | $199–$399 |
| USB/SD Card Recovery | $79–$199 |
| Backup Setup (after recovery) | $65–$89 |
Most repairs completed same-day. All work includes 90-day warranty.
Common questions about data recovery.
It depends on the type of failure. Logical issues (deletion, corruption) have 80-95% success rates. Mechanical hard drive failures are 60-80%. Severe physical damage or SSD failures are more challenging. I'll give you an honest assessment upfront.
Costs range from $99 for simple deleted file recovery to $499+ for complex hard drive failures. I provide a firm quote after evaluation — you only pay if I recover your data.
No! If your drive is making clicking sounds, not being recognized, or showing signs of failure, stop using it immediately. Continued use can cause permanent data loss. Contact me for evaluation.
Often yes, depending on the damage. External drives that have been dropped frequently have recoverable data. I'll evaluate the drive and let you know what's possible.
Ransomware recovery depends on the specific variant. Some have known decryption methods; others don't. I can assess your situation and explore all options, including checking for available decryption tools.
Simple recoveries (deleted files, minor corruption) take a few hours. Complex recoveries from failing drives may take 1-3 days depending on drive condition and data amount.