Tech support has a reputation problem, and it is earned. Here is where this business stands on the three things worth knowing up front.
Brandon Ruiz owns the business and does the work. Not a call centre, not a dispatcher, not an offshore queue — one local technician who gives you a name and comes to you. Mobile and remote only, no storefront to visit.
Diagnosis is $99, and it is waived when you go ahead with the repair. You get a clear quote before any work starts, so nothing on the invoice is a surprise.
We are an independent service provider. We are not Microsoft, Apple, Dell, HP or Lenovo, and we are not authorised by them — we just fix the equipment they make.
5.0 stars across 43 public reviews · Mon–Sat 6AM–6PM · After-hours emergency available
Same-day help for screens, slow computers, security & more.
From screen issues to slow computers, security threats to network problems — I provide expert diagnostics and solutions for homes and businesses across Long Beach.
130+ customers & counting
Select your issue below to learn how I can help. Every problem starts with a professional diagnostic to find the right solution.
Cracked screen, dim display, flickering? Expert diagnostics and configuration options to get your display working properly again.
From $129
Extend your device's life with a professional battery assessment and optimization. Stop carrying your charger everywhere.
From $59
Optimization services to boost speed. Performance tune-up, software cleanup, and system configuration to restore peak performance.
From $79
Data recovery and backup strategies. Whether it's accidental deletion or drive failure, I can help.
From $99
Virus and malware removal, plus a full security cleanup. Protection against viruses, malware, and unauthorized access.
From $89
Network setup, configuration, and optimization. Fast, reliable connectivity for your home or business environment.
From $99
Getting help shouldn't be complicated. Here's what to expect.
Call, text, or fill out the form below. I'll respond within the hour during business hours.
I assess the problem — remotely or on-site — and give you a clear, upfront quote before any work begins.
With your approval, I get to work. Most issues are resolved same-day, backed by a 90-day warranty.
No hidden fees. You always know the cost before work begins.
Flat Fee
$99
Diagnostic Assessment
Per Hour
$125
Hourly Assistance
Per Hour
$150
IT Consultation
Starting At
$199
Device Setup
All services include a free initial phone consultation. View full service catalog & pricing
“I ran into some issues with my home network and thought I could handle it myself—until I hit a wall. That's when I found Brandon at LB Computer Help, and I'm so glad I did! I submitted a request through their website and followed up with a phone call in the morning. Brandon answered right away, was friendly and professional, and already had my request pulled up. He was able to come out the same day, on my schedule, even though it was late in the day. He kept me updated on his arrival and showed up right on time—calm, focused, and respectful of my home. He got straight to work and resolved the network issue quickly and effectively. What really stood out was his approach. He didn't just fix the problem—he explained what he was doing, taught me a few helpful tips, and validated the things I had done right with just a few adjustments. Outstanding service from start to finish. Highly recommend Brandon and LB Computer Help!”
Javan Jordan
Homeowner · 6 months ago
“Brandon and his team over at LB Computer Help are top notch, friendly, responsive and professionals. They had my problem with my daughter's laptop resolved quickly and their prices are beyond reasonable. Just can't say enough good things about these guys. Thank you Brandon and Team!”
Max Volkman
Parent · 4 months ago
“Mr Brandon did an excellent job setting up my Lenovo Thinkcentre desktop computer. He is an expert in his field—Information Technology—a God-given talent. His customer service skills are excellent! Very impressive. I'll recommend him to family and friends! Thank you Mr Brandon, you have been a great help!”
Joetta Donnell
Long Beach Resident · 11 months ago
Independent Service Provider
LB Computer Help is an independent company. Not affiliated with Microsoft, Apple, Dell, HP, or any other manufacturer or service provider. All brand names mentioned are trademarks of their respective owners.
Tell me what's going on with your device and I'll get back to you within 24 hours with next steps.
I'll respond within 24 hours — usually much sooner.
Prefer to talk? Call (562) 554-5756 for immediate assistance.