LB
Tech support has a reputation problem, and it is earned. Here is where this business stands on the three things worth knowing up front.
Brandon Ruiz owns the business and does the work. Not a call centre, not a dispatcher, not an offshore queue — one local technician who gives you a name and comes to you. Mobile and remote only, no storefront to visit.
Diagnosis is $99, and it is waived when you go ahead with the repair. You get a clear quote before any work starts, so nothing on the invoice is a surprise.
We are an independent service provider. We are not Microsoft, Apple, Dell, HP or Lenovo, and we are not authorised by them — we just fix the equipment they make.
5.0 stars across 43 public reviews · Mon–Sat 6AM–6PM · After-hours emergency available
Is your computer running slow, crashing, or not starting at all? I provide fast, reliable computer repair services throughout Anaheim, Orange County, and Long Beach. I come to your home or office — no need to disconnect anything or wait in line at a repair shop.
Computers break down for many reasons: hardware failures, software corruption, viruses, overheating, or simple wear and tear. Whatever the issue, I diagnose it quickly and fix it right the first time. Most repairs are completed same-day, and all work comes with a 90-day warranty.
My straightforward process ensures quality results every time.
I thoroughly examine your computer to identify all issues — not just the obvious ones. My $99 diagnostic fee is waived if you proceed with the repair.
You get a clear, upfront price before any work begins. No surprises, no hidden fees. You approve the repair before I start.
I fix the problem on-site whenever possible. For hardware repairs requiring parts, I source quality components and complete the work quickly.
Every repair is thoroughly tested to ensure your computer works perfectly. I don't leave until you're satisfied.
No hidden fees. You know exactly what you're paying before work begins.
| Service | Price |
|---|---|
| Diagnostic Assessment(Waived with repair) | $99 |
| Virus/Malware Removal | $79–$99 |
| System Tune-Up & Optimization | $79–$99 |
| Hardware Repair (labor)(Parts extra) | $75–$150 |
| Data Backup & Transfer | $65–$89 |
| Operating System Reinstall | $99–$149 |
Most repairs completed same-day. All work includes 90-day warranty.
Common questions about computer repair.
Most software repairs (virus removal, tune-ups, OS issues) are completed in 1-2 hours. Hardware repairs depend on parts availability — simple component swaps are same-day, while screen or motherboard replacements may take 1-3 days.
Yes, I repair all major brands including Dell, HP, Lenovo, ASUS, Acer, Apple MacBooks, and iMacs. I'm experienced with both Windows and macOS.
I prioritize data preservation in every repair. Before any major work, I'll discuss backup options with you. If there's any risk to your data, you'll know before we proceed.
Yes! I'm a mobile service — I come to your home or office throughout Anaheim, Orange County, and Long Beach. No need to disconnect your computer or wait at a shop.
All repairs come with a 90-day warranty. If the same issue recurs within 90 days, I'll fix it free of charge.
It depends on the repair cost vs. the computer's value. I'll give you an honest assessment — if repair costs exceed what the computer is worth, I'll tell you and help you find a replacement instead.