LB
Tech support has a reputation problem, and it is earned. Here is where this business stands on the three things worth knowing up front.
Brandon Ruiz owns the business and does the work. Not a call centre, not a dispatcher, not an offshore queue — one local technician who gives you a name and comes to you. Mobile and remote only, no storefront to visit.
Diagnosis is $99, and it is waived when you go ahead with the repair. You get a clear quote before any work starts, so nothing on the invoice is a surprise.
We are an independent service provider. We are not Microsoft, Apple, Dell, HP or Lenovo, and we are not authorised by them — we just fix the equipment they make.
5.0 stars across 43 public reviews · Mon–Sat 6AM–6PM · After-hours emergency available
Cyber attacks target small businesses every day. Ransomware, phishing, data breaches — the threats are real and growing. I help protect your business with practical, affordable security measures that actually work.
Small businesses often think they're too small to be targeted — but that's exactly what attackers count on. Without proper security, you're vulnerable to devastating attacks that can cost thousands or even close your business. Good security doesn't have to break the bank.
My straightforward process ensures quality results every time.
I evaluate your current security posture — what's protected, what's vulnerable, and what's most at risk. This reveals where to focus efforts.
We address the highest-risk vulnerabilities first. Often, simple changes dramatically improve security without major expense.
I implement security measures appropriate for your business — endpoint protection, email security, backup solutions, and access controls.
Security isn't one-and-done. I provide ongoing monitoring, updates, and employee awareness training to maintain protection.
No hidden fees. You know exactly what you're paying before work begins.
| Service | Price |
|---|---|
| Security Assessment | $199–$399 |
| Endpoint Protection Setup | $49–$79/device |
| Email Security Configuration | $99–$149 |
| Backup Solution Setup | $149–$299 |
| Security Awareness Training | $99/session |
| Ongoing Security Management | Included in Managed IT |
Most repairs completed same-day. All work includes 90-day warranty.
Common questions about cybersecurity services.
If you have digital data, customer information, or internet-connected systems, you're at risk. Attackers use automated tools that target millions of businesses — they don't care how small you are.
Phishing and ransomware. Phishing tricks employees into revealing credentials or installing malware. Ransomware encrypts your data and demands payment. Both are preventable with proper security.
Antivirus is one layer of protection, but modern threats require more. You also need email security, backup solutions, secure configurations, and employee awareness. I implement comprehensive protection.
Contact me immediately. Quick response limits damage. I'll help contain the breach, remove the threat, recover what's possible, and implement protections against future attacks.
Key defenses include: solid backup strategy (so you can restore without paying), email security (most ransomware comes via email), endpoint protection, regular updates, and employee training. I implement all of these.
Yes, I help businesses implement technical controls for various compliance requirements. While I'm not a compliance auditor, I ensure your technology meets the technical requirements.